Support
Use the in-app Post Box for the fastest support. It can include the app area, message type, screenshots, and status updates in one thread.
Best Way to Contact Support
In the app, open The Post Box and choose the closest category such as Farm Stand, Farm Alerts, Trading Post, Porch Light Map, Emergency Plan, Notebook, Recipe Book, Cattle Log, Garden Log, or Workshop.
Add a short subject, what happened, and a screenshot when it helps. Screenshots are especially useful for layout issues, broken buttons, or missing photos.
Email Support
Email: support@thehomesteadingcompass.com
Include the email address on your app account, your device type, the app area, and a short description of what happened.
Account and Data Requests
You can request help with account deletion, data access, data removal, subscription questions, or privacy questions through the Post Box or by email.
Missing or Unsaved Records
If recipes, Notebook entries, contacts, photos, messages, or livestock records do not appear after an update or sign-in, include the feature name, the approximate date it was created, whether you were signed in, and any screenshots you have.
Safety and Marketplace Reports
If a listing, message, profile, map pin, or community post looks unsafe or misleading, use the in-app report tools where available. For urgent support review, include the feature name, the listing or post title, and screenshots if you have them.